Canon - Nikon Observations

On Mon, 26 Jan 2009 15:05:32 -0500, Sheila wrote:

Tzortzakakis Dimitrios wrote:
? "Sheila" ?????? ??? ??????
...
nospam wrote:
In article , measekite
wrote:

She paid for a new lens. Canon needs to give her what she paid for.
it happened to be defective, and it will get fixed. if it doesn't get
fixed, then she has a beef with them. and if it's new enough to be within
the return period, just return it,
get your money back then go buy another one.
So why are you so upset that I want what I bought? You still haven't
answered that question?

--
Sheila, you have my deepest sympathy, because I always like to buy new,
preferably NIB (New In Box) and with an unbroken seal. You have every right
to get your money's worth, and because Canon is not a crappy brand, but
japanese with an excellent reputation. I wouldn't like a new lens that never
worked getting repaired and handed back to me, because if I wanted a lens
that needed repairement, I'd be off to ebay and get a broken lens, clearly
stated so by the buyer, for a couple of bucks. I'd never buy refurbished,
FWIW.




Well, luckily they did fix the lens with new parts, however their
policy states exactly what I stated in my first post. It is disappointing.


What was wrong with the lens that caused the issue?

On Mon, 26 Jan 2009 11:16:54 -0500, J. Clarke wrote:

measekite wrote:
On Mon, 26 Jan 2009 00:14:28 -0500, J. Clarke wrote:

measekite wrote:
On Sun, 25 Jan 2009 14:52:44 -0500, J. Clarke wrote:

Sheila wrote:
measekite wrote:
Basically, I like the Nikon D90 better than the Canon Digital
Rebel
Xsi. For me it just feels and handles better and there are more
buttons for quicker access to everyday controls.

The jury is still out about the Canon 50D. Most of the reviews
claim that it is better than the D90 but after a quickie look
the
D90 seems more comfortable.

The big difference between Canon and Nikon is in lenses. Not
that
you are going to get much better results with one over the
other
and
not that either has super large gaping holes in their lens line
that
will persist over a reasonable period of time but the
difference
is
in $$$$. It seems that the majority of Nikon lenses are more
costly
than Canon. I do not know what you are getting for the
additional
money.


Maybe there is a difference in their service too. My husband
got
a
50D and a really good lens for Christmas, however we have never
gotten it to focus clearly, so he called Canon. They said to
send
them some photos, so he did. Canon said the it was a lens
problem
and to send the lens in. I was pretty impressed. Yesterday he
got
a
letter saying his lens would be shipped within 7 days, then went
on
to say that they may give him a new lens, or a refurbished lens,
or
fix his lens with refurbished parts or send him a different
model.

So he buys a new lens and may get a refurbished lens, or even a
different lens. This is really disappointing and he will be
calling
Canon tomorrow.

What difference does it make if the lens is working properly, has
no
cosmetic defects, and has a full warranty?

--

If he wanted used he should pay a used price
If he wanted refurbished he should pay a refurbished price
He chose to pay for a new lens at a new price and that is what he
should get so what you are saying is immaterial.

So where does one buy used or refurbished with a full Canon
new-product warranty?

Frys

Please provide evidence that it is a full Canon new-product warranty
and not a Fry's store warranty.

--

If you have enough interest you can check it out at Frys. www.frys.com

I do not care to spend my time on something that will not benefit me at
the present time.

On Mon, 26 Jan 2009 09:46:36 -0800, John McWilliams wrote:

Does no one get that you're being mightily fished by "Sheila"?

No me how about you

On Mon, 26 Jan 2009 15:54:41 -0800, nospam wrote:

In article , measekite
wrote:

So where does one buy used or refurbished with a full Canon
new-product warranty?

Frys

frys is one of the sleaziest places to shop, mainly because they *do*
sell returned merchandise as new, even though it's illegal. they're
'supposed' to mark it but they don't.

But they do

measekite wrote:
On Mon, 26 Jan 2009 15:05:32 -0500, Sheila wrote:

Tzortzakakis Dimitrios wrote:
? "Sheila" ?????? ??? ??????
...
nospam wrote:
In article , measekite
wrote:

She paid for a new lens. Canon needs to give her what she paid for.
it happened to be defective, and it will get fixed. if it doesn't get
fixed, then she has a beef with them. and if it's new enough to be within
the return period, just return it,
get your money back then go buy another one.
So why are you so upset that I want what I bought? You still haven't
answered that question?

--
Sheila, you have my deepest sympathy, because I always like to buy new,
preferably NIB (New In Box) and with an unbroken seal. You have every right
to get your money's worth, and because Canon is not a crappy brand, but
japanese with an excellent reputation. I wouldn't like a new lens that never
worked getting repaired and handed back to me, because if I wanted a lens
that needed repairement, I'd be off to ebay and get a broken lens, clearly
stated so by the buyer, for a couple of bucks. I'd never buy refurbished,
FWIW.



Well, luckily they did fix the lens with new parts, however their
policy states exactly what I stated in my first post. It is disappointing.


What was wrong with the lens that caused the issue?

The photos were not sharp no matter what was tried. Longer distance
landscapes on the same plane had different sharpness across the photo.
They did diagnose that the problem was with the lens rather than the
camera and said to just send in the lens. They're saying that if the
problem is not fixed when we get it that they want us to send in the
camera body too.

--
Sheila
http://swdalton.com

measekite wrote:
On Mon, 26 Jan 2009 09:46:36 -0800, John McWilliams wrote:

Does no one get that you're being mightily fished by "Sheila"?

No me how about you


I'm not a troll if that is what John means.

--
Sheila
http://swdalton.com

In article , measekite
wrote:

So where does one buy used or refurbished with a full Canon
new-product warranty?

Frys

frys is one of the sleaziest places to shop, mainly because they *do*
sell returned merchandise as new, even though it's illegal. they're
'supposed' to mark it but they don't.

But they do

sometimes. not always. it's actually not that unusual that they
'forget'. i know a lot of people that got duped. and a lot of returns
are missing parts which the previous owner neglected to include when
returning it. good luck trying to convince frys it was missing.

In article , measekite
wrote:

So where does one buy used or refurbished with a full Canon
new-product warranty?

Frys

Please provide evidence that it is a full Canon new-product warranty
and not a Fry's store warranty.

If you have enough interest you can check it out at Frys. www.frys.com

that says write a letter to frys to find out. what a joke.

I do not care to spend my time on something that will not benefit me at
the present time.

because you have no evidence to back it up.