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THIS is why I've always hated Adobe



 
 
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  #1  
Old April 22nd 15, 07:33 AM posted to rec.photo.digital
Bill W
external usenet poster
 
Posts: 1,692
Default THIS is why I've always hated Adobe

So I decide to download the free CC trial of LR and PS. I realized
that I was getting LR5, but figured I could just update later (the
next day, in fact).

Anyway, to get things going, you have to first download & install the
Creative Cloud Desktop app. But as always, the klutzy Adobe software
takes over. First everything disappears, then dialogue boxes start
popping up telling me to close this or that, and when I close what I
was told to close, everything goes away, and I have to start all over
again. And then after the app is installed, I double click it, and
nothing happens. I discover, though, that if I right click and then
choose "run as administrator", it will open. I finally get LR and PS
installed and running, but now every time I open either one, the CC
app opens and tells me I have 30 days left on my trial. So I click
"continue trial", and the app freezes. Every ****ing time. So now the
Windows message comes up telling me that CC app has stopped
responding, and I tell it to close the program. Thankfully, it closes,
and PS and LR will run properly. But now I want LR 6, and as I should
have expected, it's the same ridiculous crap. I click "check for
updates", and a box pops up telling me there is an update available.
So I click "download", and it takes me to a web page with one sentence
on it that tells me to close LR, launch the CC app, and click
"install". But of course I can't do that, because all the CC app shows
is LR5, and that's already installed. So now I go to Adobe's site, and
find the download link for LR6. And here we go again around in the
same circle telling me to download the installer etc., around and
around and around.

*This* is why I swore I would never use their software again. I'm
calling their support line tomorrow, and they had better have a fix
for this. I'm' sure they will tell me to spend a couple of hours
uninstalling and reinstalling every last bit of their software.

One of the main reasons I wanted LR6 is so I could try the HDR merge.
But noooooo...
---
Okay, after I finished typing this rant, I figure why not try
rebooting the computer before I send this. I do that, and everything
is fixed, and I'm downloading the new LR right now. This is all great,
but it still goes back to Adobe's klutzy software. Why didn't it tell
me to reboot? I install *lots* of software, and the ones that need
rebooting have installers that tell you that you must reboot. Always.
Adobe told me no such thing. I know that there was a time when it was
good policy to always reboot after any changes, but we've moved on
from there long ago. This ain't Windows 3.1 anymore.

Adobe is evil. I swear they are run by Satan himself.
  #2  
Old April 22nd 15, 08:06 AM posted to rec.photo.digital
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default THIS is why I've always hated Adobe

On 2015-04-22 06:33:26 +0000, Bill W said:

So I decide to download the free CC trial of LR and PS. I realized
that I was getting LR5, but figured I could just update later (the
next day, in fact).

Anyway, to get things going, you have to first download & install the
Creative Cloud Desktop app. But as always, the klutzy Adobe software
takes over. First everything disappears, then dialogue boxes start
popping up telling me to close this or that, and when I close what I
was told to close, everything goes away, and I have to start all over
again. And then after the app is installed, I double click it, and
nothing happens. I discover, though, that if I right click and then
choose "run as administrator", it will open. I finally get LR and PS
installed and running, but now every time I open either one, the CC
app opens and tells me I have 30 days left on my trial. So I click
"continue trial", and the app freezes. Every ****ing time. So now the
Windows message comes up telling me that CC app has stopped
responding, and I tell it to close the program. Thankfully, it closes,
and PS and LR will run properly. But now I want LR 6, and as I should
have expected, it's the same ridiculous crap. I click "check for
updates", and a box pops up telling me there is an update available.
So I click "download", and it takes me to a web page with one sentence
on it that tells me to close LR, launch the CC app, and click
"install". But of course I can't do that, because all the CC app shows
is LR5, and that's already installed. So now I go to Adobe's site, and
find the download link for LR6. And here we go again around in the
same circle telling me to download the installer etc., around and
around and around.

*This* is why I swore I would never use their software again. I'm
calling their support line tomorrow, and they had better have a fix
for this. I'm' sure they will tell me to spend a couple of hours
uninstalling and reinstalling every last bit of their software.

One of the main reasons I wanted LR6 is so I could try the HDR merge.
But noooooo...
---
Okay, after I finished typing this rant, I figure why not try
rebooting the computer before I send this. I do that, and everything
is fixed, and I'm downloading the new LR right now. This is all great,
but it still goes back to Adobe's klutzy software. Why didn't it tell
me to reboot? I install *lots* of software, and the ones that need
rebooting have installers that tell you that you must reboot. Always.
Adobe told me no such thing. I know that there was a time when it was
good policy to always reboot after any changes, but we've moved on
from there long ago. This ain't Windows 3.1 anymore.

Adobe is evil. I swear they are run by Satan himself.


I can't relate to your experience as it does not mirror mine. I have
yet to find a Satanic bent in any of my Adobe stuff.
I installed the CC app when I first subscribed and all has gone
smoothly. Surprisingly so, as have all the subsequent updates.
It is also possible that the Adobe servers were choking on the traffic.
The Kelby severs and the On1 servers had traffic issues with their
introductory features/tutorial webcasts.
I suggest taking a deep breath and try again after a good night's rest.

--
Regards,

Savageduck

  #3  
Old April 22nd 15, 08:31 AM posted to rec.photo.digital
Bill W
external usenet poster
 
Posts: 1,692
Default THIS is why I've always hated Adobe

On Wed, 22 Apr 2015 00:06:19 -0700, Savageduck
wrote:

On 2015-04-22 06:33:26 +0000, Bill W said:

So I decide to download the free CC trial of LR and PS. I realized
that I was getting LR5, but figured I could just update later (the
next day, in fact).

Anyway, to get things going, you have to first download & install the
Creative Cloud Desktop app. But as always, the klutzy Adobe software
takes over. First everything disappears, then dialogue boxes start
popping up telling me to close this or that, and when I close what I
was told to close, everything goes away, and I have to start all over
again. And then after the app is installed, I double click it, and
nothing happens. I discover, though, that if I right click and then
choose "run as administrator", it will open. I finally get LR and PS
installed and running, but now every time I open either one, the CC
app opens and tells me I have 30 days left on my trial. So I click
"continue trial", and the app freezes. Every ****ing time. So now the
Windows message comes up telling me that CC app has stopped
responding, and I tell it to close the program. Thankfully, it closes,
and PS and LR will run properly. But now I want LR 6, and as I should
have expected, it's the same ridiculous crap. I click "check for
updates", and a box pops up telling me there is an update available.
So I click "download", and it takes me to a web page with one sentence
on it that tells me to close LR, launch the CC app, and click
"install". But of course I can't do that, because all the CC app shows
is LR5, and that's already installed. So now I go to Adobe's site, and
find the download link for LR6. And here we go again around in the
same circle telling me to download the installer etc., around and
around and around.

*This* is why I swore I would never use their software again. I'm
calling their support line tomorrow, and they had better have a fix
for this. I'm' sure they will tell me to spend a couple of hours
uninstalling and reinstalling every last bit of their software.

One of the main reasons I wanted LR6 is so I could try the HDR merge.
But noooooo...
---
Okay, after I finished typing this rant, I figure why not try
rebooting the computer before I send this. I do that, and everything
is fixed, and I'm downloading the new LR right now. This is all great,
but it still goes back to Adobe's klutzy software. Why didn't it tell
me to reboot? I install *lots* of software, and the ones that need
rebooting have installers that tell you that you must reboot. Always.
Adobe told me no such thing. I know that there was a time when it was
good policy to always reboot after any changes, but we've moved on
from there long ago. This ain't Windows 3.1 anymore.

Adobe is evil. I swear they are run by Satan himself.


I can't relate to your experience as it does not mirror mine. I have
yet to find a Satanic bent in any of my Adobe stuff.
I installed the CC app when I first subscribed and all has gone
smoothly. Surprisingly so, as have all the subsequent updates.
It is also possible that the Adobe servers were choking on the traffic.
The Kelby severs and the On1 servers had traffic issues with their
introductory features/tutorial webcasts.
I suggest taking a deep breath and try again after a good night's rest.


It just gets worse. LR 6 installed. I clicked on it. Nothing. I tried
every possible way to open it. Nothing. So I uninstalled LR5. Still
nothing. I uninstalled LR6, and now I'm downloading it again. There
were no messages, no warnings, nothing. It just wouldn't open. It's
like Adobe has no error handling written into their software. Once
again, up at 1 AM trying to sort out computer problems. Thank you,
Adobe.
  #4  
Old April 22nd 15, 02:24 PM posted to rec.photo.digital
Sandman
external usenet poster
 
Posts: 5,467
Default THIS is why I've always hated Adobe

In article , Bill W wrote:

Savageduck:
I can't relate to your experience as it does not mirror mine. I
have yet to find a Satanic bent in any of my Adobe stuff. I
installed the CC app when I first subscribed and all has gone
smoothly. Surprisingly so, as have all the subsequent updates. It
is also possible that the Adobe servers were choking on the
traffic. The Kelby severs and the On1 servers had traffic issues
with their introductory features/tutorial webcasts. I suggest
taking a deep breath and try again after a good night's rest.


It just gets worse. LR 6 installed. I clicked on it. Nothing. I
tried every possible way to open it. Nothing. So I uninstalled LR5.
Still nothing. I uninstalled LR6, and now I'm downloading it again.
There were no messages, no warnings, nothing. It just wouldn't open.
It's like Adobe has no error handling written into their software.
Once again, up at 1 AM trying to sort out computer problems. Thank
you, Adobe.


Same happened to me on Mac, the splash screen blinked superfast and then nothing.
Nothing in the syslog, nothing anywhere. Googled, solution was to sign out of CC
and then sign back in. Now it works. Really stupid of Adobe to not check this
before launch.

--
Sandman
  #5  
Old April 22nd 15, 02:36 PM posted to rec.photo.digital
Mayayana
external usenet poster
 
Posts: 1,514
Default THIS is why I've always hated Adobe

| Once
| again, up at 1 AM trying to sort out computer problems. Thank you,
| Adobe.

Maybe you should try installing Flash Player instead.
I find I can usually get that done in less than two
hours.


  #6  
Old April 22nd 15, 02:44 PM posted to rec.photo.digital
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default THIS is why I've always hated Adobe

On 2015-04-22 13:24:19 +0000, Sandman said:

In article , Bill W wrote:

Savageduck:
I can't relate to your experience as it does not mirror mine. I
have yet to find a Satanic bent in any of my Adobe stuff. I
installed the CC app when I first subscribed and all has gone
smoothly. Surprisingly so, as have all the subsequent updates. It
is also possible that the Adobe servers were choking on the
traffic. The Kelby severs and the On1 servers had traffic issues
with their introductory features/tutorial webcasts. I suggest
taking a deep breath and try again after a good night's rest.


It just gets worse. LR 6 installed. I clicked on it. Nothing. I
tried every possible way to open it. Nothing. So I uninstalled LR5.
Still nothing. I uninstalled LR6, and now I'm downloading it again.
There were no messages, no warnings, nothing. It just wouldn't open.
It's like Adobe has no error handling written into their software.
Once again, up at 1 AM trying to sort out computer problems. Thank
you, Adobe.


Same happened to me on Mac, the splash screen blinked superfast and
then nothing.
Nothing in the syslog, nothing anywhere. Googled, solution was to sign
out of CC
and then sign back in. Now it works. Really stupid of Adobe to not check this
before launch.


As I responded yesterday, that is sort of what I did when I quit CC and
then restarted it, no Google needed. Installed without issues.

--
Regards,

Savageduck

  #7  
Old April 22nd 15, 03:56 PM posted to rec.photo.digital
nospam
external usenet poster
 
Posts: 24,165
Default THIS is why I've always hated Adobe

In article , Mayayana
wrote:

| Once
| again, up at 1 AM trying to sort out computer problems. Thank you,
| Adobe.

Maybe you should try installing Flash Player instead.
I find I can usually get that done in less than two
hours.


why would anyone willingly install flash?

it's no longer needed and hasn't been for several years.
  #8  
Old April 22nd 15, 04:13 PM posted to rec.photo.digital
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default THIS is why I've always hated Adobe

On 2015-04-22 14:56:05 +0000, nospam said:

In article , Mayayana
wrote:

| Once
| again, up at 1 AM trying to sort out computer problems. Thank you,
| Adobe.

Maybe you should try installing Flash Player instead.
I find I can usually get that done in less than two
hours.


why would anyone willingly install flash?

it's no longer needed and hasn't been for several years.


Adobe has even removed the Flash slideshows from this Lightroom CC/LR6 release.

--
Regards,

Savageduck

  #9  
Old April 22nd 15, 04:33 PM posted to rec.photo.digital
John McWilliams
external usenet poster
 
Posts: 6,945
Default THIS is why I've always hated Adobe

On 4/21/15 PDT 11:33 PM, Bill W wrote:

Okay, after I finished typing this rant, I figure why not try
rebooting the computer before I send this. I do that, and everything
is fixed, and I'm downloading the new LR right now. This is all great,
but it still goes back to Adobe's klutzy software. Why didn't it tell
me to reboot? I install *lots* of software, and the ones that need
rebooting have installers that tell you that you must reboot. Always.
Adobe told me no such thing. I know that there was a time when it was
good policy to always reboot after any changes, but we've moved on
from there long ago. This ain't Windows 3.1 anymore.

Adobe is evil. I swear they are run by Satan himself.

Perhaps it's your O/S that's lacking?
  #10  
Old April 22nd 15, 04:41 PM posted to rec.photo.digital
Bill W
external usenet poster
 
Posts: 1,692
Default THIS is why I've always hated Adobe

On Wed, 22 Apr 2015 09:36:29 -0400, "Mayayana"
wrote:

| Once
| again, up at 1 AM trying to sort out computer problems. Thank you,
| Adobe.

Maybe you should try installing Flash Player instead.
I find I can usually get that done in less than two
hours.


Heh...
 




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