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CF cards: Fit, finish, and ERRORS - Final Chapter
On 02-02-05 I received an email advice that Lexar's shipping agent,
QuantumView, had tranferred custody of a package directed to me, to United Parcel Service. Today UPS delivered one new example of each of the problem CF cards. They both fit and eject easily in and from the appropriate cameras and readers. I haven't tried to fill them, yet. I believe this demonstrates Lexar is a reliable and conscientious manufacturer, who can be depended upon to warrant their products apprpriately. Even if they didn't see fit to upgrade the 40x 512 MB card to an 80x, such as can now be purchased for less money than I paid for the 40x. Any road, Lexar did right. -- Frank ess On 01-27-05 Frank ess wrote: The original of this post , and my first email to Lexar, were on 01-18-05. I heard back from Lexar within a few hours, answered their questions and had a second response (We'll get back to you in a day or two...) just a few hours later. Then nothing until yesterday, after I sent the full array of messages and a suggestion that a couple thousand of my closest Usenet friends were awaiting a resolution of this circumstance. Minutes later, "Send us your address and we'll issue you an RMA so we can get a look at the cards." I did, and they did , and today the cards are in the (insured) mail to Fremont, California, just a hop, skip, jump, and a lump of miles up the coast. We shall see what we shall see. Frank ess wrote: I shot 130 or so raw images to fill a 1GB Lexar 8x CF card. When I tried to take it out of the camera (20D), wouldn't come easily. After some fingernail and expletive-bending, I was able to retrieve it and found it hot. I plugged in a 512MB Lexar 40x card and went on my merry way. For a dozen photos. After that number the camera gave all the same indications as when it was successfully recording images (all the right noises, focus affirms, etc.) but unbeknownst to me, was displaying "Error 2" on the LCD. No number of offs and ons of the camera, plug-unplugs of the CF card, nor remove-insert battery cycles had any effect. The camera performed, but as soon as the write-to-card function was called, it blinked "Error 2". Inserting another 512MB card eliminated the problem. My computer has a built-in multi-card reader. The Lexar cards both require some effort to remove. None of the other brands I use display this characteristic. They all do the old in-out just fine in a separate fire-wire reader. I wonder if anyone else has had difficulty with Lexar CF cards, as far as (apparently) poor fit. I can't seem to determine which of the cards' dimensions is outside tolerance. You reckon I should stick a little silicon or teflon lubricant on the edges? File them down? Does Mr Lexar have a reputation for exchanging recalcitrant cards without a whimper? |
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Frank ess wrote:
On 02-02-05 I received an email advice that Lexar's shipping agent, QuantumView, had tranferred custody of a package directed to me, to United Parcel Service. Today UPS delivered one new example of each of the problem CF cards. They both fit and eject easily in and from the appropriate cameras and readers. I haven't tried to fill them, yet. I believe this demonstrates Lexar is a reliable and conscientious manufacturer, who can be depended upon to warrant their products apprpriately. Even if they didn't see fit to upgrade the 40x 512 MB card to an 80x, such as can now be purchased for less money than I paid for the 40x. Any road, Lexar did right. And they continue to _try_. After a couple of satisfactory demo-only uses, I did a fill-it-up session with the substituted Lexar 80x 1G card, and ... it took serious gripping to get it out of the 20D camera, and out of the built-in reader on my 14-month-old computer. Both the camera and the reader have a compatible relationship with a dozen other cards from three makers, including three other Lexars: you push the button and they all but fall out of the slot. I emailed Lexar (mentioning that I had purchased another 1GB Lexar card of later and apparently improved construction and that it did not exhibit the sticky behavior) and followed instructions to return the card, insured. Again. After another reasonable wait, yet another substituted card arrived. Within minutes I had determined it was of the earlier construction and was sticky, but not as bad as the previous two versions. It takes more—but not disabling—effort to remove from the camera and reader slots than any of my other cards. I have not decided what course to follow from here. Couple more round trips to the Post Office plus mailing/insurance charges and I will reach the point of diminishing returns, if I'm not there already. Lexar probably has a limited number of older-style cards they can keep sending me. I, on the other hand, have approached the limits of my patience and tolerance for the outlay of time and money on an irritant. I figure Lexar have done what is reasonable, and can't speculate with regard to their hesitance to replace the old-and-sticky with a newer-and-slick item. If what they expect is to wear me out, they are getting there. Meanwhile, like many features of life in general, the card works fine once it is settled in; it's the transitions tat are painful. -- Frank ess On 01-27-05 Frank ess wrote: The original of this post , and my first email to Lexar, were on 01-18-05. I heard back from Lexar within a few hours, answered their questions and had a second response (We'll get back to you in a day or two...) just a few hours later. Then nothing until yesterday, after I sent the full array of messages and a suggestion that a couple thousand of my closest Usenet friends were awaiting a resolution of this circumstance. Minutes later, "Send us your address and we'll issue you an RMA so we can get a look at the cards." I did, and they did , and today the cards are in the (insured) mail to Fremont, California, just a hop, skip, jump, and a lump of miles up the coast. We shall see what we shall see. Frank ess wrote: I shot 130 or so raw images to fill a 1GB Lexar 8x CF card. When I tried to take it out of the camera (20D), wouldn't come easily. After some fingernail and expletive-bending, I was able to retrieve it and found it hot. I plugged in a 512MB Lexar 40x card and went on my merry way. For a dozen photos. After that number the camera gave all the same indications as when it was successfully recording images (all the right noises, focus affirms, etc.) but unbeknownst to me, was displaying "Error 2" on the LCD. No number of offs and ons of the camera, plug-unplugs of the CF card, nor remove-insert battery cycles had any effect. The camera performed, but as soon as the write-to-card function was called, it blinked "Error 2". Inserting another 512MB card eliminated the problem. My computer has a built-in multi-card reader. The Lexar cards both require some effort to remove. None of the other brands I use display this characteristic. They all do the old in-out just fine in a separate fire-wire reader. I wonder if anyone else has had difficulty with Lexar CF cards, as far as (apparently) poor fit. I can't seem to determine which of the cards' dimensions is outside tolerance. You reckon I should stick a little silicon or teflon lubricant on the edges? File them down? Does Mr Lexar have a reputation for exchanging recalcitrant cards without a whimper? |
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CF cards: Fit, finish, and ERRORS | Frank ess | Digital Photography | 11 | January 28th 05 02:59 AM |