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#31
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Calumet files Chapter 7
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#32
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Calumet files Chapter 7
On 3/14/2014 9:21 PM, Scott Schuckert wrote:
In article , George Kerby wrote: THAT is EXACTLY what people would do to me when I was a store manager for a local mom n pop store here. Even though, Nikon, Olympus and Canon would give us deals and quantity breaks in wholesale to us, folks would come in and waste hours of my and my staff's time and then leave and buy from B&H or some other mail order outfit back in the late 70's. Me too, with three stores that survived into the mid-80's. We had a used department, we had a public darkroom, we had rentals, we had a DIY mounting and framing area, we had a gallery, we had contests, we had free training, we had free friggin COFFEE - but at the end of the day, people basically sucked it up and bought from the big New York stores. Then of course they'd bring their new toy in for help or in-warranty repairs; at that point, the pretense was off, so they'd whip out a copy of Shutterbug before they buy so much as a filter. (Gee, bitter much, 30 years after I went out of business...?) The worst part was, the not-customers usually weren't really being mean or selfish - for the most part, it never occurred to them I had rent and salaries to meet: "Geez, Fred, it was seventeen damn dollars! I'm always here for you, and you don't even give me a chance!?" Then you'd get the blank look, and explain to them about profit and loss: "Doesn't Nikon pay you to demonstrate their stuff?" I patronize the local family owned hardware store. there prices are a bit higher than Home Depot, but the service is great. I go in, get what I need am an out in a few minutes. When I first moved into the area,forty years ago, I did not know what size I needed of something. The owner, gave me the part in two sizes, and said bring back the size that doesn't fit, and pay me when you come back. Today, I can still but one or two screws or bolts, and they will take my old one and figure out the size I need. I pay several hundred dollars a year more for our meds, because I think it's important to keep the small pharmacy in business. And they too give me service. OTOH I know where you are coming from. A friend of mine owned a shoe store, and people would come in for a fitting, then purchase the shoes on the Internet. camera stores, With one exception, our local stores match Internet pricing, and give good service. I leave it to PAS to say which one doesn't. -- PeterN |
#33
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Calumet files Chapter 7
On 3/15/2014 12:29 AM, nospam wrote:
In article , PeterN wrote: for a store to survive, it needs to offer something you *can't* get online. It's called personal service. most stores don't offer that, and of the ones that do, not that many people are willing to pay for it. Just to be clear, we are talking about camera stores, not big box stores. no kidding. With you, history has taught me to make absolutely certain we are talking about the same thing. If so, again you have demonstrated a total lack of knowledge. Tell us the factual basis for your statement bout "most stores" not offering service. having shopped in them. You have shoped in "most stores?" if they offered service, they'd still be in business. very simple. most didn't and they aren't. you may be a decent programmer, but you are a lousy business analyst. many of the camera stores were more interested in closing a sale than helping a customer. often, the salesperson knew very little about what it was they were pushing. often, they push the product with the highest spiff and then push the filters, bags and other high markup crap. i remember one time i went to a relatively major camera store and i asked about a nikon slide copier for coolpix cameras. he told me there was no such product from nikon. i said oh yes there most certainly was. he insisted if such a product existed, he would know and since he didn't know about it, there was no such product. i told him to look it up in the catalog. he did and there it was, plain as day. now tell me again why i need to bother with idiots like that. Calument was not like that. and people wonder why so many camera stores are closing. heck, even staples is closing a bunch of stores because most of their sales are now online. things change. either the store adapts to the changes or they go away. So! What's your point. Calument matched Internet prices and gave reasonable service. There were other reasons, that I am not privy to, but I saw signs of. i will just mention one, in NY, they were flakey about running classes. -- PeterN |
#34
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Calumet files Chapter 7
On 3/15/2014 12:29 AM, nospam wrote:
In article , PeterN wrote: BTW B&H gives superb personal service and advice. b&h is an online seller, unless you happen to live near there. that does not mean they are not a brick & mortar store that gives excellent personal service and advice. it means that the vast majority of their customers do not shop *in* the store. it's also a hassle to buy there because it's so crowded. Have you been there within the last ten years? If so, when? they are also the exception. most stores are not anything at all like b&h, which is why most of them are gone. -- PeterN |
#35
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Calumet files Chapter 7
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#36
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Calumet files Chapter 7
On Thu, 13 Mar 2014 12:31:07 -0400, Usenet Account
wrote: : http://petapixel.com/2014/03/13/calu...s-zero-notice/ That's very sad. (I've been pretty busy and hadn't heard about it until now.) Calumet has been very good to CIPNE ("Commercial/Industrial Photographers of New England"), whereof I think I'm still a member. Come to think of it, CIPNE isn't doing too well itself, I'm afraid. Anybody who could spare a few hours a month could probably take over as President, with the heartfelt gratitude of the membership. But anybody who blames Calumet for screwing its employees should get a grip. That's the way capitalism works, and is intended to work. That too is sad, but it's the way it is. Bob |
#37
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Calumet files Chapter 7
On Wed, 19 Mar 2014 22:32:54 -0400, Robert Coe wrote:
On Thu, 13 Mar 2014 12:31:07 -0400, Usenet Account wrote: : http://petapixel.com/2014/03/13/calu...s-zero-notice/ That's very sad. (I've been pretty busy and hadn't heard about it until now.) Calumet has been very good to CIPNE ("Commercial/Industrial Photographers of New England"), whereof I think I'm still a member. Come to think of it, CIPNE isn't doing too well itself, I'm afraid. Anybody who could spare a few hours a month could probably take over as President, with the heartfelt gratitude of the membership. But anybody who blames Calumet for screwing its employees should get a grip. That's the way capitalism works, and is intended to work. Rubbish. That too is sad, but it's the way it is. But not the way it should be. -- Regards, Eric Stevens |
#38
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Calumet files Chapter 7
On 20/03/2014 4:50 AM, Eric Stevens wrote:
On Wed, 19 Mar 2014 22:32:54 -0400, Robert Coe wrote: On Thu, 13 Mar 2014 12:31:07 -0400, Usenet Account wrote: : http://petapixel.com/2014/03/13/calu...s-zero-notice/ That's very sad. (I've been pretty busy and hadn't heard about it until now.) Calumet has been very good to CIPNE ("Commercial/Industrial Photographers of New England"), whereof I think I'm still a member. Come to think of it, CIPNE isn't doing too well itself, I'm afraid. Anybody who could spare a few hours a month could probably take over as President, with the heartfelt gratitude of the membership. But anybody who blames Calumet for screwing its employees should get a grip. That's the way capitalism works, and is intended to work. Rubbish. That too is sad, but it's the way it is. But not the way it should be. Employees should be considered as secured creditors, and IMHO should have a level of protection. In an era where we see bank and wall street executives with gold and or palladium parachutes, while the working class gets nothing? There has to be some fairness. Don't give me that it's capitalism.. so sad too bad nonsense. -- |
#39
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Calumet files Chapter 7
In article , Usenet Account
wrote: Employees should be considered as secured creditors, and IMHO should have a level of protection. They are, to some extent. I don't recall all they details, but wages get a fairly high (but not the highest) level of protection. I've had companies go out from under me more than once, and I've always gotten at least some percentage of what was owed. Admittedly, it can take years. However, the outrage seems to be that employees weren't given any warning, and essentially told not to show up to work tomorrow, or ever. As I've previously said in this thread, that's entirely normal, and in fact more notice than I'VE gotten in same cases. |
#40
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Calumet files Chapter 7
On 3/20/2014 8:21 AM, Usenet Account wrote:
On 20/03/2014 4:50 AM, Eric Stevens wrote: On Wed, 19 Mar 2014 22:32:54 -0400, Robert Coe wrote: On Thu, 13 Mar 2014 12:31:07 -0400, Usenet Account wrote: : http://petapixel.com/2014/03/13/calu...s-zero-notice/ That's very sad. (I've been pretty busy and hadn't heard about it until now.) Calumet has been very good to CIPNE ("Commercial/Industrial Photographers of New England"), whereof I think I'm still a member. Come to think of it, CIPNE isn't doing too well itself, I'm afraid. Anybody who could spare a few hours a month could probably take over as President, with the heartfelt gratitude of the membership. But anybody who blames Calumet for screwing its employees should get a grip. That's the way capitalism works, and is intended to work. Rubbish. That too is sad, but it's the way it is. But not the way it should be. Employees should be considered as secured creditors, and IMHO should have a level of protection. They are to some extent. I am too lazy ot look the cut off up, butt in New York, management has limited personal liability for unpaid wages. -- PeterN |
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