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B&H has the worst customer service on the planet.
"WayneC" wrote ...
In my opinion, the business that takes your money has the responsibility to act in your behalf with manufacturers they represent/sell merchandise for. "PTRAVEL" wrote ... How so? If Panasonic doesn't answer it's tech support line, do you think B&H should get involved? IMHO, Yes. Most manufacturers don't deal directly with end users. They allow their retailers to make a profit in part to pay for the retailers handling (at least first-level) customer interaction. It has been like this for the ~30 years I have been dealing with consumer and pro electronic equipment. |
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