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#12
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A major part of Best Buy training is selling...Warranty...(PSP).....They
make a hugh profit off-insecurity...Personally...If you still can..Take it back... "Peter Resch" wrote in message ... wrote in message oups.com... I just bought my first digital camera, a Nikon Coolpix 4600. The salesman at Best Buy encouraged me to buy a 4 year service agreement (about $50) because it includes free regular cleanings and adjustments that he says are very important. There are lenses and alignments that should be serviced regularly, he said. One cleaning ($40) almost pays for it. Anyway, do these cameras benefit from regular "cleaning" and "servicing"? He said most people never service their cameras and they often live to regret it. Any thoughts? MIFrost Generally, service contracts are one of the biggest rip-offs there are. Statistically, all electronic and most mechanical devices are most likely to fail within the first few weeks of use, the failure rate dropping steadily to stabilise after a few months. After a few years of use the failure rate will gradually start to rise. Environment and design factors, maintenance and long term reliability of components will determine the ultimate failure of any equipment. Normally, a 12 months warranty covers any initial failures so any extended service warranty only covers the period when a failure is least likely to occur during the equipments life (try getting a service contract on a 10 year old camera). There are a few exceptions to this, for example a service contract may be of value to a photographer that regularly uses a camera in extreme environments, say in dirty, humid and/or very hot locations or where a piece of equipment gets a lot of hard use like a photocopier in a school. Peter |
#13
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They don't require periodic maintenance, period.
If, and ONLY if, the service agreement allows for repair or replacment of the camera in case of accidental damage, might this be worth while. I agree. If the contract is only for periodic maintenance it's crap, as the camera you bought doesn't require any maintenance. If the contract covers repair or replacement, it would cost you far more than $50 to "repair" your camera should something happen. Read the fine print. |
#14
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My thought = very high margin add-on for Best Buy.
wrote in message oups.com... I just bought my first digital camera, a Nikon Coolpix 4600. The salesman at Best Buy encouraged me to buy a 4 year service agreement (about $50) because it includes free regular cleanings and adjustments that he says are very important. There are lenses and alignments that should be serviced regularly, he said. One cleaning ($40) almost pays for it. Anyway, do these cameras benefit from regular "cleaning" and "servicing"? He said most people never service their cameras and they often live to regret it. Any thoughts? MIFrost |
#15
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True story about Best Buy Tech service..I worked for them...So this is no
bull... Yeah with a service contract(PSP) you get free cleaning...On a VCR-we would stick a cleaning tape in-With a printer-clean the heads with alcohol...Printers do need cleaned-nothing anyone can't do. But I had a problem with cleaning a Digital camera(at that time it was a Nikon 5000...The supervisor stopped by that day...He asked why I didn't clean and test that Nikon-5000(They like everything sitting on the finished shelves) I simply said, "clean what?, I can wipe it off, that's all." He picked up the camera-sprayed it with window cleaner, took a picture..Then said..There its cleaned...Mark the work order, cleaned and tested...So would you really want to know why people buy a service contract? Ok-Mess your camera up 3 times-within your contract...Take it back the 4th time...By then a new model will be out...And get a new camera/computer/whatever...Dirty=yep/low morals=yep/true=sure is.... wrote in message oups.com... I just bought my first digital camera, a Nikon Coolpix 4600. The salesman at Best Buy encouraged me to buy a 4 year service agreement (about $50) because it includes free regular cleanings and adjustments that he says are very important. There are lenses and alignments that should be serviced regularly, he said. One cleaning ($40) almost pays for it. Anyway, do these cameras benefit from regular "cleaning" and "servicing"? He said most people never service their cameras and they often live to regret it. Any thoughts? MIFrost |
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