Canon G9X and poor lens

On 2018-03-24 20:31:31 +0000, Savageduck said:

On Mar 24, 2018, wrote
(in ):

On Thursday, March 22, 2018 at 10:44:33 AM UTC-4, wrote:
On Wednesday, March 21, 2018 at 6:27:50 PM UTC-4, Savageduck wrote:
On 2018-03-21 20:42:30 +0000, said:


Replying to Duck, I did NOT buy the G9X. I sent Canon USA my S-120 for
repair, and they sent me a new G9X as swap,as they had no swappable
S-120. It
is a dog.

Mort Linder

So they probably sent you a G9X which had been sent back to them. I
would suggest that you contact Canon support, tell them that the G9X
they sent you has performance issues, that performing as it did it was
an unsatisfactory replacement for the S-120, and demand a NEW
replacement.

Personally, I would start considering another brand of camera.

--
Regards,

Savageduck

Hi,

Thanks for the sage advice. I will contact Canon about this issue. I am
extremely disappointed with the poor lens on the G9X, and have noticed that
others on the net feel the same way.

It is not really a brand thing. The S-120 was good for its size, and the
G7X-II is excellent. The G9X is a dog, and Canon should not have brought it
to market.

I might add that in days gone by, I used Nikon SP,F, and F2 outfits, and
Olympus OM4-T outfits, as well as a Rolleiflex. I do know photography and
cameras.

Mort Linder

Hi,

Canon told me that it is a software problem, and asked me to send the camera
to them, which I did. I am waiting to see if they really fix it, or give me a
different camera.I requested a G7X II, but who knows? The G7X II seems to be
an excellent camera of its type. We'll see.

Mort Linde

Did they mean “software�, or firmware?

If firmware, why not provide a method for you to download and install any
firmware update?

If firmware update, why no publicity regarding any such update?

'cause there is none:

https://www.canon.co.uk/support/consumer_products/products/cameras/digital_compact/powershot_g_series/powershot_g9_x.aspx?type=firmware


They probably wanna reflash it or something... The G9X should be a
better camera than the G7X II.
--
teleportation kills

On Saturday, March 24, 2018 at 4:31:41 PM UTC-4, Savageduck wrote:
On Mar 24, 2018, wrote
(in ):

On Thursday, March 22, 2018 at 10:44:33 AM UTC-4, wrote:
On Wednesday, March 21, 2018 at 6:27:50 PM UTC-4, Savageduck wrote:
On 2018-03-21 20:42:30 +0000, said:


Replying to Duck, I did NOT buy the G9X. I sent Canon USA my S-120 for
repair, and they sent me a new G9X as swap,as they had no swappable
S-120. It
is a dog.

Mort Linder

So they probably sent you a G9X which had been sent back to them. I
would suggest that you contact Canon support, tell them that the G9X
they sent you has performance issues, that performing as it did it was
an unsatisfactory replacement for the S-120, and demand a NEW
replacement.

Personally, I would start considering another brand of camera.

--
Regards,

Savageduck

Hi,

Thanks for the sage advice. I will contact Canon about this issue. I am
extremely disappointed with the poor lens on the G9X, and have noticed that
others on the net feel the same way.

It is not really a brand thing. The S-120 was good for its size, and the
G7X-II is excellent. The G9X is a dog, and Canon should not have brought it
to market.

I might add that in days gone by, I used Nikon SP,F, and F2 outfits, and
Olympus OM4-T outfits, as well as a Rolleiflex. I do know photography and
cameras.

Mort Linder

Hi,

Canon told me that it is a software problem, and asked me to send the camera
to them, which I did. I am waiting to see if they really fix it, or give me a
different camera.I requested a G7X II, but who knows? The G7X II seems to be
an excellent camera of its type. We'll see.

Mort Linde

Did they mean “software�, or firmware?

If firmware, why not provide a method for you to download and install any
firmware update?

If firmware update, why no publicity regarding any such update?

I suspect you are going to have yet another camera switch. Let’s see what
you get back. Good luck.

--

Regards,
Savageduck

Hi Duck,

They said "software". They recently told me that they do not repair cameras in the USA, but send them back to the factory.They send the customer a refurbished or occasionally a new camera of a different type, which is not always to the customer's liking. I requested a G7X II.Let's see what they send me. The G7X II is a nice camera of its type.

Mort Linder

On Saturday, March 24, 2018 at 5:44:35 PM UTC-4, wrote:
On Saturday, March 24, 2018 at 4:31:41 PM UTC-4, Savageduck wrote:
On Mar 24, 2018, wrote
(in ):

On Thursday, March 22, 2018 at 10:44:33 AM UTC-4, wrote:
On Wednesday, March 21, 2018 at 6:27:50 PM UTC-4, Savageduck wrote:
On 2018-03-21 20:42:30 +0000, said:


Replying to Duck, I did NOT buy the G9X. I sent Canon USA my S-120 for
repair, and they sent me a new G9X as swap,as they had no swappable
S-120. It
is a dog.

Mort Linder

So they probably sent you a G9X which had been sent back to them. I
would suggest that you contact Canon support, tell them that the G9X
they sent you has performance issues, that performing as it did it was
an unsatisfactory replacement for the S-120, and demand a NEW
replacement.

Personally, I would start considering another brand of camera.

--
Regards,

Savageduck

Hi,

Thanks for the sage advice. I will contact Canon about this issue. I am
extremely disappointed with the poor lens on the G9X, and have noticed that
others on the net feel the same way.

It is not really a brand thing. The S-120 was good for its size, and the
G7X-II is excellent. The G9X is a dog, and Canon should not have brought it
to market.

I might add that in days gone by, I used Nikon SP,F, and F2 outfits, and
Olympus OM4-T outfits, as well as a Rolleiflex. I do know photography and
cameras.

Mort Linder

Hi,

Canon told me that it is a software problem, and asked me to send the camera
to them, which I did. I am waiting to see if they really fix it, or give me a
different camera.I requested a G7X II, but who knows? The G7X II seems to be
an excellent camera of its type. We'll see.

Mort Linde

Did they mean “software�, or firmware?

If firmware, why not provide a method for you to download and install any
firmware update?

If firmware update, why no publicity regarding any such update?

I suspect you are going to have yet another camera switch. Let’s see what
you get back. Good luck.

--

Regards,
Savageduck

Hi Duck,

They said "software". They recently told me that they do not repair cameras in the USA, but send them back to the factory.They send the customer a refurbished or occasionally a new camera of a different type, which is not always to the customer's liking. I requested a G7X II.Let's see what they send me. The G7X II is a nice camera of its type.

Mort Linder
Hi,

GOOD NEWS. Canon just told me that they are indeed sending me as a replacement a G7X Mark II. Canon replacements in the past have been either new or pristine refurbished.

This has restored my faith in Canon, which once more is a fine company to deal with. I am looking forward to receiving and testing my replacement Canon G7X Mark II.

Mort Linder

In article ,
wrote:


GOOD NEWS. Canon just told me that they are indeed sending me as a
replacement a G7X Mark II. Canon replacements in the past have been either
new or pristine refurbished.

you should have asked for a canon 1ds mark iv.

On Mar 26, 2018, wrote
(in ):

On Saturday, March 24, 2018 at 5:44:35 PM UTC-4, wrote:
On Saturday, March 24, 2018 at 4:31:41 PM UTC-4, Savageduck wrote:
On Mar 24, 2018, wrote
(in ):

On Thursday, March 22, 2018 at 10:44:33 AM UTC-4, wrote:
On Wednesday, March 21, 2018 at 6:27:50 PM UTC-4, Savageduck wrote:
On 2018-03-21 20:42:30 +0000, said:


Replying to Duck, I did NOT buy the G9X. I sent Canon USA my S-120 for
repair, and they sent me a new G9X as swap,as they had no swappable
S-120. It
is a dog.

Mort Linder

So they probably sent you a G9X which had been sent back to them. I
would suggest that you contact Canon support, tell them that the G9X
they sent you has performance issues, that performing as it did it was
an unsatisfactory replacement for the S-120, and demand a NEW
replacement.

Personally, I would start considering another brand of camera.

--
Regards,

Savageduck

Hi,

Thanks for the sage advice. I will contact Canon about this issue. I am
extremely disappointed with the poor lens on the G9X, and have noticed
that
others on the net feel the same way.

It is not really a brand thing. The S-120 was good for its size, and the
G7X-II is excellent. The G9X is a dog, and Canon should not have brought
it
to market.

I might add that in days gone by, I used Nikon SP,F, and F2 outfits, and
Olympus OM4-T outfits, as well as a Rolleiflex. I do know photography and
cameras.

Mort Linder

Hi,

Canon told me that it is a software problem, and asked me to send the
camera
to them, which I did. I am waiting to see if they really fix it, or give
me a
different camera.I requested a G7X II, but who knows? The G7X II seems to
be
an excellent camera of its type. We'll see.

Mort Linde

Did they mean “software�, or firmware?

If firmware, why not provide a method for you to download and install any
firmware update?

If firmware update, why no publicity regarding any such update?

I suspect you are going to have yet another camera switch. Let’s see what
you get back. Good luck.

--

Regards,
Savageduck

Hi Duck,

They said "software". They recently told me that they do not repair cameras
in the USA, but send them back to the factory.They send the customer a
refurbished or occasionally a new camera of a different type, which is not
always to the customer's liking. I requested a G7X II.Let's see what they
send me. The G7X II is a nice camera of its type.

Mort Linder
Hi,

GOOD NEWS. Canon just told me that they are indeed sending me as a
replacement a G7X Mark II. Canon replacements in the past have been either
new or pristine refurbished.

This has restored my faith in Canon, which once more is a fine company to
deal with. I am looking forward to receiving and testing my replacement Canon
G7X Mark II.

I hope that this has got you what you have been looking for. Here is hoping
that it is new rather than refurbished.

--

Regards,
Savageduck

On 2018-03-26 23:44:37 +0000, said:

Canon just told me that they are indeed sending me as a replacement a
G7X Mark II. Canon replacements in the past have been either new or
pristine refurbished.

This has restored my faith in Canon, which once more is a fine company
to deal with. I am looking forward to receiving and testing my
replacement Canon G7X Mark II.

Didn't you have one of those? Make sure that you're testing the right
camera before filing your report!
--
teleportation kills

On 2018-03-26 23:55:35 +0000, nospam said:

In article ,
wrote:


GOOD NEWS. Canon just told me that they are indeed sending me as a
replacement a G7X Mark II. Canon replacements in the past have been either
new or pristine refurbished.

you should have asked for a canon 1ds mark iv.

It has yet to hit the market, Mr Know It All and he can hope for would
is a refurb...
--
teleportation kills

In article , android
wrote:

GOOD NEWS. Canon just told me that they are indeed sending me as a
replacement a G7X Mark II. Canon replacements in the past have been either
new or pristine refurbished.

you should have asked for a canon 1ds mark iv.

It has yet to hit the market, Mr Know It All and he can hope for would
is a refurb...

1d mark iv or 1ds mark iii. can't go wrong either way.

On 2018-03-27 02:37:46 +0000, nospam said:

In article , android
wrote:

GOOD NEWS. Canon just told me that they are indeed sending me as a
replacement a G7X Mark II. Canon replacements in the past have been either
new or pristine refurbished.

you should have asked for a canon 1ds mark iv.

It has yet to hit the market, Mr Know It All and he can hope for would
is a refurb...

1d mark iv or 1ds mark iii. can't go wrong either way.

the 1dx original would be a better choice...
--
teleportation kills

On Monday, March 26, 2018 at 7:55:39 PM UTC-4, nospam wrote:
In article ,
wrote:


GOOD NEWS. Canon just told me that they are indeed sending me as a
replacement a G7X Mark II. Canon replacements in the past have been either
new or pristine refurbished.

you should have asked for a canon 1ds mark iv.

Thanks, but that Canon body alone costs more than double the price of a G7X Mark II, and it will not fit into my pocket.When I was younger, I carried 14 pounds of Nikon F/F2 stuff, then 11 pounds of Olympus OM-4T stuff.Now, at age 89, the G7X Mark II is OK for me, even on overseas trips.

Mort Linder