On Fri, 04 Mar 2005 22:38:22 GMT, "Robert Scott"
wrote:

Today, I got an e-mail from the company I purchased the charger from.
Included was a letter from Panasonic announcing the recall of this charger
because of overheating/melting. There was a toll-free number to call for a
prepaid return mailer.

I called the number and talked to someone who could almost speak good
English. I was getting the run-around until I mentioned I had a copy of the
recall letter. They had made no mention of the recall but changed their
tune in a big hurry when I mentioned I knew about it. They weren't going to
tell me! They offered to replace my faulty AC/DC fast charger with a
slower, AC-only unit. Not.

Interesting. I received the recall letter a couple days ago and
called today. I also talked to someone who's English wasn't great,
but I told her I received a recall notice and she asked for the model
number of the charger. She said they would send me a mailer to return
the charger (I can keep the batteries) and they would send me a full
refund after they received the charger. The number I called was
1-800-332-5368.

deg