Beware! Panasonic BQ-380 charger!
Mine overheated and ruptured the batteries. Attempts to contact Panasonic
by their support e-mail address have been noted as received, but have not
been responded to.
Today, I got an e-mail from the company I purchased the charger from.
Included was a letter from Panasonic announcing the recall of this charger
because of overheating/melting. There was a toll-free number to call for a
prepaid return mailer.
I called the number and talked to someone who could almost speak good
English. I was getting the run-around until I mentioned I had a copy of the
recall letter. They had made no mention of the recall but changed their
tune in a big hurry when I mentioned I knew about it. They weren't going to
tell me! They offered to replace my faulty AC/DC fast charger with a
slower, AC-only unit. Not.
I can assure you I will not be buying any Panasonic products in the future.
Slimeballs.
Good shooting,
Bob Scott
|