On 2/23/2018 9:11 PM, ultred ragnusen wrote:
Wolf K wrote:
Do you think Microsoft Support phone numbers will handle a call on Win 10
corruption due to the Microsoft Update?
I doubt it, but always worth a try.
Turns out that Microsoft Tier 2 tech support (+1-800-642-7676) walks you
through all the steps to try to recover a system bricked by Windows Update.
1. First they walk you through all the recovery options on the HDD itself,
2. Then they create a bootable DVD for you if you have another system,
3. Then they walk you through those same options using the bootable DVD
The recovery at #1 and #3 failed so I have an appointment at a Microsoft
Store in the middle of Silicon Valley, since I have to be at the convention
center the rest of the week anyway.
For recovering data off a trashed HDD: Does Windows recognise it, ie,
assign a drive letter?
Nope. I tried two things that would work with most bricked systems.
A. It won't boot except to the blue Windows recovery consoles, and,
B. It isn't recognized except as an unknown USB drive when plugged into an
SATA adapter I bought at the local Silicon Valley Fryes for this purpose.
The even if Win can't read the data, you should
be able to get it.
Yup. You're correct. If some kind of recovery tool could "mount" the drive,
I'd be home free. I haven't tried a Linux rescue CD because my Linux laptop
fan died and I haven't replaced the fan yet.
I recommend Recuva, which I've used with great success.
Thanks for that suggestion, where I googled for the canonical Recuva
location, which seems to be the Ccleaner site:
There are other data recovery programs, other people will no
doubt give their recommendations.
I will follow your advice, and that of Paul, by backing up what I can, but
one issue with a dd command is that the new disk is 1TB while the old disk
is 1TB so it's not going to work unless I buy a third HDD of at least 1TB.
There are also Linux-based tools, which can be run off a live CD, but as
with Windows, Linux has to be able to recognise it (mount it).
Thanks for that suggestion. Googling, I found Knoppix live DVD software
which has a bit torrent mechanism for faster downloading:
Since this is a brand new Win10 Pro installation, I had to dig up a bit
torrent client to use since the one recommended and linked to on the
Knoppix site above is a dead link:
So I downloaded and installed uTorrent, which I've used in the past for
Linux ISO downloads to use within Windows inside VirtualBox.
If your system can't recognise the drive, you'll have to take it to a
tech shop that specialises in data recovery.
Since I'll be in San Jose, Sunnyvale, Cupertino, Mountainview, and Santa
Clara all this week, I already have an appointment at the Microsoft Store
at Westfield Valley Fair, 2855 Stevenscreek Blvd, Suite 1135, 2nd floor,
You can do a startup repair and then a complete 10 repair install with a
free w10 dvd (you d/l the iso for).
w10 disk image
If you can't boot from the hdd, boot from the dvd and run the startup
repair. If that is successful and you can boot from the hdd you can
reinstall all of the w10 system files while retaining your programs,
settings, and data, if needed.
w10 repair install procedure