Hi,
A friend have problems with the installation but he uninstalled it and
reinstalled following the instructions to the letter.
In XP you need to connect the device first, start the computer, let it
recognize the device and then install the driver from the included CD.
You might also download the Manual in PDF format from the Minolta site:
http://www.minoltausa.com/eprise/mai.../CPG/CPG_Manua
l/CPG_ManualDetail/DiMAGE_Scan_Dual_IV_Manual
Rosita