O/H Ralf R. Radermacher wrote:

I've spoken to the guy running their service department. He has shelves
full of customers' broken cameras and nothing to repair them. When I
asked him what to do, he suggested sending him all broken cameras so he
could pile them up and convince their CEO to have another batch of parts
made. Hair-raising, isn't it?

THAT one is really shocking!
(and hair-raising)

How will they get the extra income from the repair jobs if they do not
have a stock of parts?

That one saddens me greatly, it does cause me to be fearful of using my
Noblexes lest these break... :-(

N.F.