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-   -   Canon i960 colors are all wrong! (http://www.photobanter.com/showthread.php?t=46482)

nosredna April 30th 05 07:31 PM

Canon i960 colors are all wrong!
 
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do to
fix it with the Printer Utility or do I need to take the cartridges back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!

Gary Eickmeier April 30th 05 07:53 PM



nosredna wrote:
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do to
fix it with the Printer Utility or do I need to take the cartridges back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!


Obviously - make sure cartridges are in the right slots.

Gary Eickmeier

B. Peg April 30th 05 08:43 PM

Obviously - make sure cartridges are in the right slots.

I'll add my mistake. Make sure all carts are different and you don't have
two Photo Magentas in the printer instead of one Photo Magenta and one
Magenta cartridge. Took me a long time to figure that mistake out.
B~



nosredna May 1st 05 10:21 PM

In article ,
Gary Eickmeier wrote:

nosredna wrote:
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do to
fix it with the Printer Utility or do I need to take the cartridges back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!


Obviously - make sure cartridges are in the right slots.

Gary Eickmeier


They're in the right slots. I met someone yesterday who had the same
green cast problem (not a Canon, though). He said he web through the
nozzle deep cleaning process to no avail. He then cleaned the contacts
on the print head with a Q-tip and isopropyl alcohol. Is that safe?

nosredna May 1st 05 10:21 PM

In article ,
Gary Eickmeier wrote:

nosredna wrote:
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do to
fix it with the Printer Utility or do I need to take the cartridges back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!


Obviously - make sure cartridges are in the right slots.

Gary Eickmeier


They're in the right slots. I met someone yesterday who had the same
green cast problem (not a Canon, though). He said he web through the
nozzle deep cleaning process to no avail. He then cleaned the contacts
on the print head with a Q-tip and isopropyl alcohol. Is that safe?

Steve May 1st 05 10:39 PM

On Sat, 30 Apr 2005 14:31:29 -0400, nosredna
wrote:

I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do to
fix it with the Printer Utility or do I need to take the cartridges back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!


Try cleaning the print heads - sound's like you're missing a colour.

nosredna May 1st 05 11:39 PM

In article ,
nosredna wrote:

In article ,
Gary Eickmeier wrote:

nosredna wrote:
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do to
fix it with the Printer Utility or do I need to take the cartridges back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!


Obviously - make sure cartridges are in the right slots.

Gary Eickmeier


They're in the right slots. I met someone yesterday who had the same
green cast problem (not a Canon, though). He said he web through the
nozzle deep cleaning process to no avail. He then cleaned the contacts
on the print head with a Q-tip and isopropyl alcohol. Is that safe?


After pulling out quite a bit of hair, I got my I960 Printer Utility to
clean the print head (I had to turn the printer off first--manual is not
clear at all). But I can't align the print head. I get the printout,
with the columns of color labeled A through H, but when I set the
numbers for the best, most solid color on each column and hit "send," I
get the message: "Error Number: 19 Utility function cannot be used
because the printer is performing processing. Make sure the printer has
finished the processing, and try again."
This is maddening. Has no one on this group ever experienced this? It
doesn't seem smart to continue printing with this thing if the heads
aren't aligned. I'm beginning to think I bought the wrong printer,
although I used to think it was wonderful. (BTW, I have a Mac, and the
printer utility dialog boxes are slightly different than the Windows
ones--which doesn't make sense to me).

Bert Hyman May 1st 05 11:48 PM

In nosredna
wrote:

I
get the message: "Error Number: 19 Utility function cannot be used
because the printer is performing processing. Make sure the printer has
finished the processing, and try again."
This is maddening. Has no one on this group ever experienced this?


I haven't, but a quick Google search finds this:

"I had a similar problem with 10.2 and my S520. It was
interference from classic. Shutdown classic apps while using the
printer."

I don't have a Mac, so I have -no idea if this is even remotely related
to your problem.

--
Bert Hyman St. Paul, MN

nosredna May 2nd 05 12:21 AM

In article ,
nosredna wrote:

In article ,
nosredna wrote:

In article ,
Gary Eickmeier wrote:

nosredna wrote:
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly bright
mint green instead, and of course the skin tones are greenish. My photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're brand
new tanks, and the other tanks (that still have ink left) were printing
fine before I ran out of the other colors. Is there anything I can do
to
fix it with the Printer Utility or do I need to take the cartridges
back
to Staples and get replacements? If they're in the same lot, they might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
driver--same green cast. HELP!

Obviously - make sure cartridges are in the right slots.

Gary Eickmeier


They're in the right slots. I met someone yesterday who had the same
green cast problem (not a Canon, though). He said he web through the
nozzle deep cleaning process to no avail. He then cleaned the contacts
on the print head with a Q-tip and isopropyl alcohol. Is that safe?


After pulling out quite a bit of hair, I got my I960 Printer Utility to
clean the print head (I had to turn the printer off first--manual is not
clear at all). But I can't align the print head. I get the printout,
with the columns of color labeled A through H, but when I set the
numbers for the best, most solid color on each column and hit "send," I
get the message: "Error Number: 19 Utility function cannot be used
because the printer is performing processing. Make sure the printer has
finished the processing, and try again."
This is maddening. Has no one on this group ever experienced this? It
doesn't seem smart to continue printing with this thing if the heads
aren't aligned. I'm beginning to think I bought the wrong printer,
although I used to think it was wonderful. (BTW, I have a Mac, and the
printer utility dialog boxes are slightly different than the Windows
ones--which doesn't make sense to me).


Well, after Googling further for the "error number 19" problem, I
discovered that the Canon OSX driver was competing with the one in my
Classic system folder (which I need in there to print from Classic
applications). All is well now, but I'll need to have a separate Classic
extensions set for those times when I need to change settings/clean
heads, etc. from OSX.

Stewy May 4th 05 02:35 AM

In article ,
nosredna wrote:

In article ,
nosredna wrote:

In article ,
nosredna wrote:

In article ,
Gary Eickmeier wrote:

nosredna wrote:
I just bought three new Canon ink tanks for my i960. When I print a
particular photo that has a grayish blue background, it's mostly
bright
mint green instead, and of course the skin tones are greenish. My
photo
is color corrected to look very realistic, and looks beautiful on
screen. I also printed a logo that has light blue in it and which
printed perfectly before I replaced tanks. Now the blue is light mint
green. Color experts: Which tank(s) do you think are the culprit(s)
given the green cast? Or does this mean clogged nozzles? They're
brand
new tanks, and the other tanks (that still have ink left) were
printing
fine before I ran out of the other colors. Is there anything I can do
to
fix it with the Printer Utility or do I need to take the cartridges
back
to Staples and get replacements? If they're in the same lot, they
might
all be bad. Yesterday I posted a different message saying the Printer
Utility gives me this message: Error Number: 19 Utility function
cannot
be used because the printer is performing processing. Make sure the
printer has finished the processing, and try again. (The printer is
not
performing processing when I get this message. I'm not printing and
doing anything--just trying to get the Utility to do its job). The
last
time this thing with the Utility happened, I reinstalled the printer
driver and all was well. Strange that I'd have to do that, but I
reinstalled it again, to no avail, and too make sure it wasn't a
corrupted driver (Mac OSX version), I restarted in OS9 and used the
OS9
driver--same green cast. HELP!

Obviously - make sure cartridges are in the right slots.

Gary Eickmeier

They're in the right slots. I met someone yesterday who had the same
green cast problem (not a Canon, though). He said he web through the
nozzle deep cleaning process to no avail. He then cleaned the contacts
on the print head with a Q-tip and isopropyl alcohol. Is that safe?


After pulling out quite a bit of hair, I got my I960 Printer Utility to
clean the print head (I had to turn the printer off first--manual is not
clear at all). But I can't align the print head. I get the printout,
with the columns of color labeled A through H, but when I set the
numbers for the best, most solid color on each column and hit "send," I
get the message: "Error Number: 19 Utility function cannot be used
because the printer is performing processing. Make sure the printer has
finished the processing, and try again."
This is maddening. Has no one on this group ever experienced this? It
doesn't seem smart to continue printing with this thing if the heads
aren't aligned. I'm beginning to think I bought the wrong printer,
although I used to think it was wonderful. (BTW, I have a Mac, and the
printer utility dialog boxes are slightly different than the Windows
ones--which doesn't make sense to me).


Well, after Googling further for the "error number 19" problem, I
discovered that the Canon OSX driver was competing with the one in my
Classic system folder (which I need in there to print from Classic
applications). All is well now, but I'll need to have a separate Classic
extensions set for those times when I need to change settings/clean
heads, etc. from OSX.


Luckily I don't have that problem - my iMac came bundled with Classic,
but after I'd nuked the drive to clean load OSX, Classic had
disappeared, never to return.


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